Fairspin Casino Terms & Conditions

1. General Terms

These Terms & Conditions form an agreement between you and the operator of Fairspin Casino. They apply to the website, mobile versions of the website, account services, games, promotions and other related features made available through the service. If you do not agree with these terms, you must not use the website or open an account.

The service is intended for people who are legally permitted to participate in online gambling in their place of residence. You are responsible for checking whether online gambling is lawful for you and for complying with all applicable Australian laws and regulations. Fairspin Casino does not invite people to use the service where access or gambling activity is prohibited.

You must be at least 18 years old, or any higher minimum age required by law in your location, to use the service. Age and identity checks may be carried out before or after registration. If you cannot satisfactorily establish your age or identity, access to your account may be restricted, suspended or closed.

These terms may be updated from time to time to reflect changes to the service, legal requirements, security practices or business operations. The current version will apply whenever you use the website. Where appropriate, material changes may be brought to your attention. You should review this page regularly.

Definitions and interpretation

In these terms, Fairspin Casino, we, us and our refer to the service and its operator. You and your refer to the person accessing the service or holding an account. Website includes the online platforms through which Fairspin Casino services are provided. Headings are included for convenience and do not affect the meaning of the terms.

2. Account Registration and Use

You may be required to create a personal account to use certain features. Information supplied during registration must be complete, accurate and kept up to date. You must not register using another person’s details, create an account for someone else or knowingly provide misleading information.

Unless we expressly allow otherwise, each person may hold only one account. Duplicate accounts, linked accounts or accounts created to obtain an improper benefit may be reviewed and may be closed. Any action taken will be handled in accordance with applicable law and the relevant account, payment or promotional rules.

You are responsible for keeping your login details confidential and for all activity carried out through your account. Do not share your password, payment access or other security information with another person. You should notify Fairspin Casino promptly if you suspect that your account has been accessed without permission.

• Use the account only for your own personal, lawful entertainment purposes.
• Do not permit another person to gamble through your account.
• Do not use the service for fraud, money laundering, market manipulation or any other unlawful activity.
• Do not attempt to bypass technical controls, security measures, account restrictions or responsible gambling settings.
• Do not use automated software, bots, scripts or other tools to interfere with the normal operation of the service.
• Do not upload or transmit content that is unlawful, harmful, deceptive or designed to disrupt the website.

We may carry out verification, security and compliance checks at any stage. This may include requesting identity documents, proof of address, information about payment methods or information about the source of funds. You must provide requested information within the applicable timeframe and ensure that documents are genuine, current and unaltered.

If an account is suspended, closed or placed under review, you must not open or use another account to avoid that action. Account restrictions may be applied where required for security, legal, regulatory, responsible gambling or operational reasons.

3. Deposits, Withdrawals and Games

Deposits must be made using a payment method that you are authorised to use. Payment transactions may be subject to approval, verification, minimum or maximum amounts, processing conditions and the rules of the relevant payment provider. You should check the information shown at the time of the transaction before confirming it.

You must not use the service to deposit funds obtained unlawfully or to transfer funds on behalf of another person. We may delay, reject or review a transaction where there are security, compliance, fraud or payment concerns. Additional verification may be required before funds can be returned or withdrawn.

Withdrawal requests are subject to account verification, applicable payment rules, game requirements and any clearly stated terms that apply to the transaction. Withdrawals may be returned to an eligible payment method connected with your account. Processing time can depend on checks, the selected method and external financial institutions, and is not guaranteed by these general terms.

You are responsible for checking that transaction details are correct before submitting a deposit or withdrawal request. If a payment is made in error, is reversed, or is later rejected by a payment provider, you may remain responsible for any resulting balance or reasonable administrative action permitted by law.

Game results and technical issues

Games are governed by the rules displayed for the relevant game. Where a game uses random outcomes, results are determined by the applicable game system and recorded in the service. You should review the game rules, stake information and any displayed conditions before playing.

If a game is interrupted by a technical failure, communication problem, system error or other event outside reasonable control, the result may be reviewed. Bets or game rounds may be cancelled, corrected or settled in accordance with the applicable game rules and legal requirements. You must not attempt to exploit an error. Suspected errors should be reported through the available support channel.

The website and games are provided subject to availability. Maintenance, upgrades, security measures, third-party failures or other circumstances may cause temporary interruptions. We do not promise that the service will always be uninterrupted, error-free or available on every device or network.

4. Promotions, Responsible Gambling and Legal Information

Promotions and offers

Promotions, bonuses, tournaments and other offers may have separate terms. Those terms will explain eligibility, expiry, wagering or playthrough conditions, game restrictions, withdrawal rules and any other requirements that apply. You should read the specific promotion terms before opting in or using an offer.

Unless stated otherwise, promotions are intended for one person, one account and one household. We may refuse, withdraw or correct an offer where there has been an obvious error, technical issue, suspected abuse, fraud or a breach of the applicable terms. Promotional balances or rewards may be removed where permitted by the relevant rules.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose. Set limits before you play, take regular breaks and avoid gambling when affected by alcohol, stress or other circumstances that may affect your judgement.

• Do not chase losses or increase your stakes to try to win back money.
• Use available deposit, spending, wagering, session or loss controls where offered.
• Consider a temporary break or account exclusion if gambling is no longer enjoyable or manageable.
• Keep gambling separate from essential household spending and financial commitments.
• Seek independent support if gambling is causing financial, emotional, relationship or other problems.

Requests for account limits, breaks or exclusion will be handled under the responsible gambling processes available through the service. You must not attempt to avoid a restriction by creating another account or using another person’s account. Responsible gambling tools are not a substitute for professional financial, medical or counselling advice.

Privacy, suspension and liability

Personal information is handled in accordance with the Fairspin Casino Privacy Policy and applicable privacy law. By using the service, you acknowledge that information may be collected, used, stored and disclosed where reasonably required to provide the service, process payments, verify identity, prevent fraud, meet legal obligations and protect the security of users and the website.

We may suspend or close an account where there is a suspected breach of these terms, a legal or regulatory requirement, a security concern, a failed verification process, payment irregularity or a responsible gambling concern. Any remaining balance will be dealt with in accordance with applicable law and the circumstances of the account.

To the extent permitted by law, Fairspin Casino is not responsible for losses caused by your breach of these terms, misuse of the service, unauthorised access resulting from failure to protect your account, events outside reasonable control, or interruptions caused by third-party networks and providers. Nothing in these terms excludes or limits rights or guarantees that cannot lawfully be excluded under Australian consumer law.

If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, and the remaining provisions will continue. These terms are governed by the laws applicable to the service and your use of it, subject to any mandatory rights and protections available to you.

For questions about these terms, account access, transactions or responsible gambling options, use the support and contact features made available on the Fairspin Casino website. We will handle enquiries in accordance with applicable law and our internal procedures.