Responsible Gaming

Gamble for entertainment

Casino games are based on chance, and outcomes cannot be predicted or guaranteed. Every wager carries a risk of losing money. A win is never certain, and previous results do not influence future results. Strategies, systems or patterns cannot change the random nature of properly operated games.

Only gamble with money you can afford to lose after essential expenses have been covered. Your gambling budget should come from disposable income and should never include money needed for rent, mortgage payments, bills, food, education or other important commitments. Do not borrow money, use credit to gamble or sell personal belongings to fund gambling.

Set a time and spending plan before you begin. Keep track of deposits, wagers and losses rather than relying on memory. Consider gambling as you would any other leisure activity: decide what you are comfortable spending, stop when that amount has been used and avoid extending a session simply because you have lost.

• Set a gambling budget that is separate from your everyday finances.
• Set a session time limit and take regular breaks.
• Never chase losses by increasing your stakes or continuing longer than planned.
• Do not gamble when you are upset, tired, stressed or under the influence of alcohol or other substances.
• Avoid gambling as a way to deal with financial, emotional or personal difficulties.
• Remember that a win does not mean you should increase your budget or continue indefinitely.

Recognising gambling concerns

Gambling may become harmful when it starts to affect your finances, relationships, work, studies, health or general wellbeing. Some people may find it difficult to recognise a problem at first, particularly when gambling began as occasional entertainment. Paying attention to changes in your behaviour can help you act early.

Signs that gambling may be becoming a problem

• Spending more time or money gambling than you intended.
• Thinking about gambling frequently or finding it difficult to concentrate on other activities.
• Feeling restless, irritable or uncomfortable when you try to stop.
• Trying to win back money you have lost, often by placing larger or more frequent bets.
• Hiding gambling activity, losses or account information from family and friends.
• Borrowing money, missing payments or experiencing financial stress because of gambling.
• Gambling to escape sadness, anxiety, loneliness, anger or other difficult feelings.
• Neglecting work, study, relationships, health or regular responsibilities.
• Making repeated attempts to cut down or stop without being able to do so.
• Feeling regret, guilt or distress after gambling but continuing to gamble.

One sign does not automatically mean that you have a gambling disorder, but it can be a reason to pause and review your habits. If gambling is causing harm or you are worried about someone close to you, consider speaking with a qualified health professional or a recognised gambling support service in Australia. You do not need to wait until a situation becomes serious before asking for help.

If you feel that gambling is affecting your safety or you are experiencing a mental health crisis, seek urgent help from local emergency or health services. Responsible gaming support is not a substitute for emergency assistance.

Tools to help you stay in control

Fairspin Casino encourages players to use available account controls as part of a responsible approach. Depending on the account features available to you, you may be able to set deposit, wagering or loss limits, review your activity, take a temporary break or request account closure. Read the conditions for each control carefully, as some settings may apply for a selected period and may not be changed immediately.

Plan before you play

1. Choose an amount and time period that fit comfortably within your budget.
2. Apply any available limits before starting a session.
3. Decide in advance when you will stop, whether you win or lose.
4. Keep gambling funds separate from money used for essential expenses.
5. Review your activity regularly and adjust your habits if your spending or time increases.

Taking a break or closing your account

If you want to stop gambling for a while, use the available break or account restriction options, or contact the appropriate support channel through the website. If you believe you need to stop completely, consider requesting account closure and support with preventing access to gambling services. A break is most effective when you also remove gambling applications, avoid promotional messages and tell someone you trust about your decision.

Do not create another account or use another person’s account to get around a restriction. Account controls are designed to support your decision, and attempting to bypass them can make it harder to regain control. If you have difficulty stopping, seek independent support as soon as possible.

Protecting young people and vulnerable people

Gambling services are intended for adults who meet the applicable age and eligibility requirements. Do not allow children or other unauthorised people to access your account. Keep your login details private, use appropriate device security and log out when you have finished. Parents and carers may also wish to use device controls and monitor access to gambling websites and applications.

Getting support

You are not alone if gambling has become difficult to manage. Free or low-cost support may be available in Australia through gambling help services, counselling organisations, mental health professionals and community health providers. These services can offer confidential information, practical strategies and support for both people who gamble and their families.

A trusted friend, partner or family member can also help you stay accountable. Consider telling them how you feel, what limits you want to set and what support would be useful. You may ask them to help review your finances, remove access to gambling funds or encourage you to keep a planned break.

• Speak with a qualified counsellor, psychologist or medical professional.
• Look for an Australian gambling support service through a trusted government or health information website.
• Ask your bank or financial provider whether gambling-related transaction controls are available.
• Use website, device or application blocking tools if access is making it harder to stop.
• Contact Fairspin Casino through the support options shown on the website for account-related assistance.

Fairspin Casino may take steps to support responsible gaming, including responding to requests for limits, breaks or account closure where those options are available. Account checks and other procedures may apply. These tools can help create distance from gambling, but they cannot replace personal planning or professional support.

By using Fairspin Casino, you should remain aware of your responsibilities and the risks associated with gambling. Never gamble under pressure from another person, and never encourage someone to gamble beyond their means. If gambling is no longer fun, stop, take a break and seek help.