Betting Rules

General betting rules

Fairspin Casino offers betting and gaming products subject to applicable laws, platform rules and the conditions displayed before a transaction is confirmed. Rules may differ between sports betting, casino games, live products, promotions and other services. You are responsible for reviewing the rules shown for a particular product before committing funds.

You must be legally permitted to use the service in your location and must meet any applicable age requirements. Players in Australia should only use gambling services where doing so is lawful in their state or territory. We may apply location, identity, account or product restrictions where required by law, risk controls or our internal policies.

Each player may be permitted to hold only one account unless we expressly approve otherwise. Accounts must be registered using accurate, current information. You must not create an account for another person, allow another person to use your account, or use an account to place bets on behalf of someone else. Account credentials and devices should be kept secure.

• Bets may be accepted only from a verified account that is active and eligible to participate.
• You must have sufficient available funds, or an approved payment method, before placing a bet.
• A bet is generally not final until it has been accepted and recorded by the platform.
• Displayed odds, prices, balances and information may be subject to correction where an obvious error, technical issue or data problem occurs.
• Attempts to manipulate a market, game, promotion or platform process are prohibited.
• We may refuse, restrict, suspend or cancel activity where required for security, compliance, integrity or responsible gambling reasons.

Fairspin Casino may use third-party data, event feeds, game providers, payment providers and other service partners. If information from a third-party source conflicts with the official result or applicable product rules, the relevant rules and verified source will generally determine the outcome. We may correct records where an error is identified.

Placing and confirming bets

Before placing a bet, check the selection, stake, odds or price, potential return, market conditions and any applicable restrictions. A bet is submitted when you confirm the relevant action on the platform. A confirmation message, bet reference or entry in your account history may indicate that a bet has been received, but the bet is not treated as accepted unless it is recorded as accepted in the platform.

You are responsible for checking your bet slip and account history. If a selection, stake, price or market is not what you intended, do not confirm the bet. Once accepted, a bet cannot normally be changed, transferred or withdrawn unless the applicable product rules provide a cancellation or cash-out option. Any available option may be subject to timing, eligibility, price movement and technical conditions.

Odds, prices and errors

Odds and prices may change before a bet is accepted. The price shown at the time of acceptance will normally apply, subject to the specific rules for the product and any clearly displayed confirmation process. If a bet is accepted using an incorrect price because of an obvious human, technical, display or data error, Fairspin Casino may correct or void the affected bet in accordance with the applicable rules.

Bet limits and acceptance

Maximum and minimum stakes, market limits and other acceptance conditions may apply. These can differ by product, account, event, market, payment method or risk assessment. A bet may be partially accepted, reduced, declined or restricted. The platform will display available information where possible, but acceptance is not guaranteed until the bet has been recorded.

Multiple and related bets

Some selections cannot be combined because they are related, dependent or otherwise incompatible. A multiple bet containing incompatible selections may be rejected, adjusted or settled under the relevant product rules. You should review the final bet slip carefully, particularly when combining selections from the same event or market.

Results and settlement

Bets are settled using the official result or outcome determined under the rules for the relevant product. The result may depend on the scheduled event, the governing body, the official score, the game provider or another recognised source. A result shown on a website, broadcast or third-party service may not by itself determine settlement.

Unless product rules state otherwise, settlement may take account of official decisions, amended results, disqualifications, abandoned events, postponed events and other circumstances that affect the outcome. The time at which an event is completed, declared final or officially revised may be relevant. Different sports, markets and games may use different settlement procedures.

Postponed, abandoned or changed events

If an event is postponed, abandoned, interrupted, moved or materially changed, the applicable product rules will determine whether bets remain active, are carried forward, are settled on a particular basis or are cancelled. The same approach may not apply to every market. A change to venue, participants, format, timing or event conditions can affect settlement.

Voided or cancelled bets

A bet may be declared void where the applicable rules require this, including where an event does not take place, a market is offered in error, a technical failure affects acceptance, or a prohibited or invalid condition applies. When a bet is void, the stake is generally returned or the relevant part of a multiple bet is removed, subject to the rules for that product.

If an outcome is settled incorrectly, Fairspin Casino may correct the settlement. This may include reversing an incorrect credit, applying a corrected result or adjusting the account balance. We will aim to handle corrections consistently and may review relevant account records, transaction details and technical information.

Account records, disputes and responsible play

Your account history may include deposits, withdrawals, bets, wins, losses, adjustments, cancellations and other activity. You should review this information regularly and notify support through the available platform channel if something appears incorrect. Do not assume that a displayed balance or provisional result is final where a bet is still open or under review.

Queries and disputes

If you believe a bet has been accepted, settled or recorded incorrectly, raise the issue promptly through the available customer support channel. Include your username or account reference where requested, the relevant bet reference, the date and time, the product or event, and a clear explanation of the issue. Do not send passwords, payment card security codes or other unnecessary sensitive information.

We may review bet records, account activity, platform logs, event information, payment records and communications when investigating a query. A review may take time where information must be checked with a provider or official source. The outcome will be based on the applicable rules and available evidence. Nothing in these rules limits any rights you may have under applicable Australian consumer or gambling laws.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and never wager money needed for essentials. Keep track of your time and spending, take regular breaks and avoid gambling when affected by alcohol, stress or other factors that may affect your judgement.

• Do not chase losses or increase stakes to try to recover money.
• Do not borrow money or use funds intended for bills, rent or other necessities.
• Use available deposit, stake, loss, time or session controls where suitable.
• Consider taking a break or requesting account restrictions if gambling is becoming difficult to manage.
• Seek independent support from a qualified service or gambling-help organisation if you are concerned about your gambling.

These Betting Rules may be updated to reflect changes to products, technology, law, regulatory expectations or operational requirements. The current version published on the website applies from the stated effective date. If you continue to use the service after an update, your use is subject to the revised rules. Please read the relevant product information each time you place a bet.